Skip to Main Content

Is your eCommerce site ready for the holiday traffic surge? CLICK HERE for 3 Steps for a Conversion Lifting Cyber 5

Performance

[Infographic] Hacking Value Delivery: CIOs and the Age of the Customer

CIOs are uniquely positioned to drive their organizations forward into the “age of the customer.”  That’s because any organization-wide shift to improving the customer experience today must be driven by technology. But it may not happen naturally: CIOs must seize the initiaitive and drive strategy and process around developing CX innovations.

This infographic, a companion to our recent eBook on the topic, lays out some of the reasons why not all CIOs have been able to assume this expanded role, 3 “archetypes” of CIOs, and an overview of steps leaders can take to enable customer transformation.

CIO-inforgaphic-2


Hacking Value Delivery: The CIO and the Age of the Customer

Don’t let slow site performance cost you conversions.Let's Talk