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Employee Spotlight: Jon Emerson

Meet Jon Emerson, Enterprise Account Executive at YOTTAA

Jon Emerson is a veteran YOTTAA employee who enjoys showing prospects and customers the value of a fast eCommerce site and helping them find the best acceleration solution for their brand. Jon values YOTTAA’s commitment to their customers and the support they give their employees. Read on to learn more about Jon Emerson!

What is your role at YOTTAA? 

I am an Enterprise Account Executive covering southern California and Illinois. I have been in this role for over two years. I listen to and uncover customer requirements to effectively deliver game-changing solutions for their eCommerce brands. 

How do you help eCommerce brands?Photo of Jon Emerson sitting in front of a Christmas tree with a woman and two dogs

I help eCommerce brands by guiding them through the solution evaluation process as they decide if YOTTAA will work for their brand. Validity and alignment with challenges and/or objectives are very important in this process. Along with this, I also create business cases to justify investment and purpose. Coordination of resources and timelines to execute proof of concepts are also ways I help eCommerce brands.  

What is favorite part of working with YOTTAA customers? 

My favorite part about working with YOTTAA customers is showing them the product we offer and introducing them to the support team behind our product. The YOTTAA platform is easy to implement, highly reliable, and our solution delivers every time for online retailers. Additionally, our customer success team are high touch experts to support the solution and help our customer maximize the value of our partnership.  

What did you do before YOTTAA that has helped you most in your current role?  

Before YOTTAA, I sold on-site search solutions for eCommerce retail and B2B. Learning evaluation, building ROI, and what not to do has helped me most in my current role. 

How is your work at YOTTAA different from your previous jobs? 

Work at YOTTAA is different from my previous jobs because I’m more focused on helping large businesses with the process of investing in website performance. YOTTAA provides an environment that allows me to give my full attention to the key areas that the business wants to grow. This includes its customer base and large retailers, which are my main focus.  

What do you like most about your job at YOTTAA?  

The management team is a highlight of my job at YOTTAA. They execute, deliver on their word, and work with me to accomplish our objectives. Along with this, they are open to feedback and provide a great work environment. With this positivity, I know I can accomplish the objectives set by the company and my personal objectives too.  

Having experience at other companies, what about YOTTAA makes it a great place to work?  

With my experience at other companies, I know YOTTAA is a great place to work because of the constant push of our company values, such as the customer always coming first. When we make decisions here, we can always go back to those values. If the decision does not align with our values, we know not to do make that decision. At previous companies, I’ve seen many things distract me such as peers and leaders. These distractions led to a lack of laser focus on a specific set of values. A core set of values, as we have here at YOTTAA, truly help me make consistent choices and right decisions for the business.  

What brief advice do you have for others wanting to enter this profession?  

Photo of Jon Emerson overlooking a ravine with a riverFor anyone entering this profession, I would say to commit two years. With this, invest heavily in your own professional development, not just what’s provided by your employer. It is important to remember to be prepared to fail early and often.  

What do you like to do when you’re not at the office?  

When I am not at the office, I enjoy spending time with my family, friends, and dogs. I also love to travel the world. Some of my favorite places that I have traveled to include Iceland, Portugal, New Zealand, Egypt, Italy, France, England, Sweden, Czech Republic, and many others. I am a sports fanatic, specifically golf and soccer. The Chelsea soccer team in London is my favorite to watch. I played sports growing up and now enjoy coaching them! 

If you’d like to talk to a YOTTAA expert like Jon and learn what our eCommerce acceleration technology could do for your brand, let us know!