03/01/2016

Benchmark Your Web and Mobile User Experience

Yottaa's CEXi is a compound index that quantifies the desktop and mobile user experience of a web application far more accurately than any single metric. The CEXi combines objective, measurable aspects of performance, such as page load speed from both mobile and desktop simulations, with specific weighting calculations to provide online businesses with an overall performance score that simulates the actual feeling, positive or negative, of using their web applications for a modern, cross-device user.

The Customer Experience Index focuses on three aspects of web performance: speed, parity of experience (across devices), and how well a site is optimized in relation to its complexity.

Click the button to get your organization's CEXi calculated and see where you stand in comparison to your competitors.

Get your CEXi score

Careers At Yottaa

For every user, every device, every context

Our Culture

At Yottaa, we’re solving complex problems and helping our customers achieve better conversions and bring in more revenue. We believe in making the web faster, better, and more engaging for all users and businesses, bridging the gap between user expectations and struggling sites.

"Yottaa helped us to significantly speed up performance on devices resulting in a much better experience for our customers."

- Dan Pingree, VP of Marketing, Moosejaw

Open Positions

Business Development Representative

Yottaa has designed a Business Development Representative Career Path that is a new and unique opportunity to identify and develop the next generation of sales leaders. This position is an extension of the Yottaa sales teams and is a resource which helps drive revenue through demand generation.

 

The Business Development Representative will be based in Waltham, MA and participate in a sales training program and activities that develop skill sets surrounding specific technology foundations, Yottaa solution knowledge, sales and “soft” skills. This program is called the Yottaa Sales Training and Enrichment Program (The STEP Program) and has already promoted 50% of the Business Development Representatives since its inception in June 2015.

 

The Business Development Representative will develop the skill set required for a Sales Executive position within Yottaa’s Corporate Sales Team.

 

If you’re interested in jumpstarting your Sales career, or are looking for your next level of Career development, please contact Ari Weil at aweil@yottaa.com.

Inside Sales Representative

Overview: About Yottaa

 

Yottaa provides an industry-leading SaaS platform for optimizing web and mobile apps to maximize every end user’s experience. The company’s ContextIntelligence platform applies machine learning intelligence that adapts in real-time to load content faster, manage and accelerate 3rd party components, and provide real-time manageability to maximize user engagement and drive up conversion rates and revenue. Yottaa’s platform has been adopted by leading eCommerce and Media brands, and across diverse industries where an online presence is key to business success. Yottaa – experience is everything.

 

Responsibilities:

 

As an Inside Sales Representative, you will be based in Waltham, MA and responsible for building a strong pipeline, driving new customer sales over the phone, and owning the sales cycle from prospecting to close. The Inside Sales Representative will focus primarily on eCommerce opportunities, with an opportunity to build pipeline across diverse industries. Responsibilities will include generating new business through outbound calling, email, inbound inquiries, and marketing/tradeshow events. The ISR will be responsible for articulating Yottaa’s value proposition, generating interest in web acceleration, security and analytics services, and managing sales cycles through closure.

  • Meet or exceed monthly new business and new customer acquisition targets
  • Generate new sales opportunities through aggressive prospecting, networking, and marketing
  • Territory planning in assigned region and prospect research
  • Develop your ‘Why Yottaa, Why Now’ proposition for each call in line with sales and product marketing framework
  • Proactively identify and find new business leads for your territory
  • Manage individual pipeline of opportunities to support monthly & quarterly goals
  • Co-operate with technical field sales to develop industry expertise and collaborate on opportunities
  • Make use of prospecting support tools such as Salesforce, Data.com, and Marketing automation & programs

 

Qualifications:

 

  • Required
    • BA/BS or equivalent professional experience
    • Minimum 2 years experience in an inside sales, prospecting role or customer-facing roles, ideally within Content Delivery Networks, SaaS, or IT
  • Desired
    • Strong skills in identifying opportunities.
    • Experience and understanding of the Internet and related services.
    • Credible experience in and knowledge of eCommerce/Retail, Media & Entertainment, or Hi-Tech industries
    • Strong and self-confident communicator comfortable speaking with Director level and C-Level contacts
    • Proven experience of being persuasive, influential, and professional on the phone

 

If you’re interested in jumpstarting your Sales career, or are looking for your next level of Career development, please contact Ari Weil at aweil@yottaa.com.

 

About Yottaa:

 

Yottaa is the leading cloud platform for optimizing web and mobile applications. Through Yottaa’s patented ContextIntelligence™ architecture, enterprises can manage, accelerate, and secure end user experiences on all devices in real-time with zero code change. Top Internet 500 businesses have adopted Yottaa’s platform to realize billions in incremental revenue through dramatic improvements across key performance and business metrics. To learn more about how Yottaa can maximize your users’ experience, please visit www.yottaa.com or follow @yottaa on Twitter.

 

Yottaa is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.

Support Engineer

Overview: About Yottaa

 

Yottaa provides an industry-leading SaaS platform for optimizing web and mobile apps to maximize every end user’s experience. The company’s ContextIntelligence platform applies machine learning intelligence that adapts in real-time to load content faster, manage and accelerate 3rd party components, and provide real-time manageability to maximize user engagement and drive up conversion rates and revenue. Yottaa’s platform has been adopted by leading eCommerce and Media brands, and across diverse industries where an online presence is key to business success. Yottaa – experience is everything.

 

Responsibilities:

 

We are looking for a motivated, experienced Support professional to help make Yottaa customers successful and to serve as a liaison to the broader technical community.  The ideal candidate should have a successful track record of handling Customer Support issues for Internet delivery services (CDN, DNS, IaaS SaaS), as well as identifying customer needs and designing/selecting services based on those needs.

 

  • Provide front line support to our customers and the community;
  • Provide technical support to sales, marketing and client services teams in addressing customer questions and requirements;
  • Assist customers in configuring, using and testing Yottaa;
  • Document customer interactions and product defects to ensure proper reporting and improved product quality
  • Provide input into design and development of internal tools for reporting and troubleshooting customer issues
  • Help drive a customer centric culture within the company.
  • Create and publish end-user and internal documentation for multiple audiences

 

Requirements:

 

  • 5 years experience supporting SaaS or IaaS-based solutions;
  • Strong technical background in Web development, DNS, hosting and web operations;
  • Strong knowledge in key technologies including HTTP, DNS, Javascript, HTML5, CSS, Apache, IIS
  • Excellent written and verbal communication skills;
  • Ability to prioritize and perform triage;
  • Willingness to provide after-hours and on-call support;
  • Desire to see issues/problems through to resolution;
  • Ability to recognize and escalate when needed.

 

If you’re interested in this opportunity, please contact Ben Trafton at btrafton@yottaa.com.

 

About Yottaa:

 

Yottaa is the leading cloud platform for optimizing web and mobile applications. Through Yottaa’s patented ContextIntelligence™ architecture, enterprises can manage, accelerate, and secure end user experiences on all devices in real-time with zero code change. Top Internet 500 businesses have adopted Yottaa’s platform to realize billions in incremental revenue through dramatic improvements across key performance and business metrics. To learn more about how Yottaa can maximize your users’ experience, please visit www.yottaa.com or follow @yottaa on Twitter.

 

Yottaa is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.

Senior Software Quality Engineer

Overview: About Yottaa

 

Yottaa provides an industry-leading SaaS platform for optimizing web and mobile apps to maximize every end user’s experience. The company’s ContextIntelligence platform applies machine learning intelligence that adapts in real-time to load content faster, manage and accelerate 3rd party components, and provide real-time manageability to maximize user engagement and drive up conversion rates and revenue. Yottaa’s platform has been adopted by leading eCommerce and Media brands, and across diverse industries where an online presence is key to business success. Yottaa – experience is everything.

 

Responsibilities:

 

Yottaa seeks an individual who can jump right in and start working closely with our development team. You should enjoy working to solve complex problems to help move our development process forward.

 

  • Drive quality within a project team.
  • Contribute code and design feedback to an automation framework for QA testing.
  • Work within an agile team to contribute QA automation tests as new features are built.
  • Design and execute test plans on a per-project basis.
  • Performance and scale testing.

 

Requirements:

 

  • 7+ years in QA, automation experience in Java or C#.
  • Proficiency with scripting languages like PERL, Ruby, Bash, or Python.
  • Strong understanding of xUnit frameworks and Selenium / WebDriver.
  • Experience implementing a test harness / framework for automation.
  • Understanding of databases such as Postgres/MySQL, Cassandra, MongoDB.
  • Working knowledge of JMeter or Grinder.
  • Understanding of SOA / Web Services.
  • Work within an agile team as the quality and automation champion.
  • BONUS: Working experience with Agile methodologies, & experience with JIRA.

 

If you’re interested in this opportunity, please contact Stan Kowalczyk at s.kowalczyk@yottaa.com.

 

About Yottaa:

 

Yottaa is the leading cloud platform for optimizing web and mobile applications. Through Yottaa’s patented ContextIntelligence™ architecture, enterprises can manage, accelerate, and secure end user experiences on all devices in real-time with zero code change. Top Internet 500 businesses have adopted Yottaa’s platform to realize billions in incremental revenue through dramatic improvements across key performance and business metrics. To learn more about how Yottaa can maximize your users’ experience, please visit www.yottaa.com or follow @yottaa on Twitter.

 

Yottaa is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.

Dev/Ops Engineer

Overview: About Yottaa

 

Yottaa provides an industry-leading SaaS platform for optimizing web and mobile apps to maximize every end user’s experience. The company’s ContextIntelligence platform applies machine learning intelligence that adapts in real-time to load content faster, manage and accelerate 3rd party components, and provide real-time manageability to maximize user engagement and drive up conversion rates and revenue. Yottaa’s platform has been adopted by leading eCommerce and Media brands, and across diverse industries where an online presence is key to business success. Yottaa – experience is everything.

 

Responsibilities:

 

Yottaa seeks an individual who can jump right in and start working closely with our Dev/Ops team. As a member of the Dev/Ops team you should enjoy working to solve complex problems to help move our Dev/Ops process forward.

 

  • Work on AWS and OpenStack infrastructure.
  • Automate configurations and templates for various Linux based services.
  • Measure and maintain reliability through instrumentation and monitoring.
  • Continuous Integration, test automation, deployment automation.
  • Automating environment provisioning of using tools such as; Ansible, Puppet, and Artifactory.
  • Help design and deliver apps following best practices in an Agile environment bent heavily towards TDD, CI and Automation.

 

Requirements:

 

  • 6+ years of experience with Unix administration.
  • 3+ years of experience with AWS or OpenStack.
  • 3+ years of experience with virtualization with tools like VMware, Zen, Docker and Vagrant.
  • 2+ years of software development or Dev/Ops experience.
  • Experience working with CDN.
  • Familiar with Agile frameworks (Kanban/SCRUM).
  • Experience with large scale distributed systems (multi-tiered/multi-site configs).
  • Experience with automated configuration management with Puppet (Chef/Salt/Ansible is a plus).
  • Database experience including Postgres, SQLLite Mongo, MySql.
  • Experience with big data tools like Elastic Search and Kafka.
  • Language knowledge: Shell, Perl, Python, Ruby, Ruby on Rails, and Java.
  • Tools: Jenkins, Jira, Hadoop, Artifactory, Git, NGINX and Apache.
  • Familiar with the details of building out a datacenter for extra credit.

 

If you’re interested in this opportunity, please contact Stan Kowalczyk at s.kowalczyk@yottaa.com.

 

About Yottaa:

 

Yottaa is the leading cloud platform for optimizing web and mobile applications. Through Yottaa’s patented ContextIntelligence™ architecture, enterprises can manage, accelerate, and secure end user experiences on all devices in real-time with zero code change. Top Internet 500 businesses have adopted Yottaa’s platform to realize billions in incremental revenue through dramatic improvements across key performance and business metrics. To learn more about how Yottaa can maximize your users’ experience, please visit www.yottaa.com or follow @yottaa on Twitter.

 

Yottaa is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.

Technical Account Manager

Overview: About Yottaa

 

Yottaa provides an industry-leading SaaS platform for optimizing web and mobile apps to maximize every end user’s experience. The company’s ContextIntelligence platform applies machine learning intelligence that adapts in real-time to load content faster, manage and accelerate 3rd party components, and provide real-time manageability to maximize user engagement and drive up conversion rates and revenue. Yottaa’s platform has been adopted by leading eCommerce and Media brands, and across diverse industries where an online presence is key to business success. Yottaa – experience is everything.

 

Responsibilities:

 
This role is paramount to the customer success initiatives at Yottaa to drive adoption and expansion in the market. This individual will be responsible for working with top customers from a functional, technical how-to and best practice recommendations on and related to the Yottaa platform. TAM responsibilities for post-deployment support and guidance include:

 

  • Develop deep relationships within customer accounts.
  • Stay abreast of all strategic customer initiatives.
  • Help the customer with value realization across all the various Yottaa platform areas.
  • Keep customers informed of new functionality in upcoming product releases and develop a roadmap for successful adoption of the latest enhancements through testing.
  • Review open incidents, problems and feature requests and escalate as appropriate internally at Yottaa.
  • Measure and report on customer satisfaction by meeting with key customer stakeholders to understand challenges and successes.
  • Create/manage a monthly customer webinar series working with Yottaa Marketing, Support and Client Services.
  • Work with the Yottaa Marketing team to report on customer success stories and opportunities to promote other marketing initiatives.

 

Requirements:

 

  • Bachelor’s degree.
  • 5+ years of experience in the high tech environment, preferably in the CDN and/or ecommerce domains.
  • Familiarity with Cloud/SaaS deployments and supporting architecture.
  • Experience including a successful track record of multi-tasking several projects and working as part of a cross-functional team.
  • Experience with escalation management with strong problem-solving skills.
  • Experience interfacing with and presenting to both business and technical teams.
  • Experience assisting the customer to identify and report on measurable results that highlight value of the efficiencies gained and business challenges overcome utilizing the Yottaa platform.
  • A team player with excellent collaborative skills.
  • A fast learner, able to come up to speed rapidly on new technologies.

 

If you’re interested in this opportunity, please contact Ben Trafton at btrafton@yottaa.com.

 

About Yottaa:

 

Yottaa is the leading cloud platform for optimizing web and mobile applications. Through Yottaa’s patented ContextIntelligence™ architecture, enterprises can manage, accelerate, and secure end user experiences on all devices in real-time with zero code change. Top Internet 500 businesses have adopted Yottaa’s platform to realize billions in incremental revenue through dramatic improvements across key performance and business metrics. To learn more about how Yottaa can maximize your users’ experience, please visit www.yottaa.com or follow @yottaa on Twitter.

 

Yottaa is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status. EEO is the Law.

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