Is Adaptation the Omni-channel Silver Bullet?

Is Adaptation the Silver Bullet for Omnichannel Success?, takes a deep dive into development methods that companies should be using. Development methods like DevOps, Agile, and Scrum have famously helped businesses create and manage software more efficiently. But why restrict rapid iteration and adaptation to development and product teams? This whitepaper uses examples and lessons from the world of App Dev to make a case for introducing adaptability across entire organizations – especially for retail organizations looking to win at omnichannel.