Welcome to Yottaa’s new video series Retail Tech Talks.
These quick chats with industry experts will help brands and retailers stay on top of the changing landscape of retail tech. Stay tuned for tips to help you exceed customer expectations and drive more conversions.
In our first episode, we spoke with Yottaa CFO Carlos Famadas about the new, agile process and cadence he recommends for companies to evaluate their tech stacks.
Video Transcript
0:01 – Businesses have gone through a lot of change, especially since Covid. Executives have found that their tech stack hasn’t kept up with that change.
0:11 – There’s been a lot more additions to the tech stack and we haven’t kept up with right-sizing that, and ensuring we’re getting a return on our investment.
0:18 – In this day in age, an annual review is just not adequate, and we now try to work through it on a monthly basis looking at different pieces of software,
0:26 – Going through it systematically to see what’s working and what’s not working.
0:29 – Nowadays, you can look at what is that one software doing, instead of cutting everything 20%, you can cut a vendor or two that you don’t believe is improving results, or stay and invest, and even double-down on another piece of software.
0:44 – Often finance executives are surprised to find out what is running on their website, how many apps maybe are redundant or should have been shut off.
0:52 – We help them evaluate if they’re receiving the return on investment they were promised from each of the vendors.