End-to-End Site Performance. Managed by the Experts.
Don’t have the cycles to constantly monitor performance? Yottaa’s expert team takes it off your plate through enterprise-grade services and world-class technology partners.
WHY CUSTOMERS ADD MANAGED SERVICES
Lean teams shouldn’t carry vendor sprawl.
Most eCommerce performance teams are stretched thin. Yottaa Managed Services puts our technical account team behind the wheel, handling the implementation, the tuning, and the running of the stack, so your in-house team can stop firefighting and start innovating.
Why customers add managed services to Rapid:
Expertise on tap, when it matters most
Web performance and security work is high-skill, high-stakes, and high-churn. Yottaa Managed Services releases that pressure by taking the technical performance work off of your team’s plate to ensure your site doesn’t miss a beat during your most important seasons.
Vendor consolidation
Consolidating Rapid, Fastly, and HUMAN under one accountable team reduces the management overhead of running multiple best-in-class tools yourself. Internal sources report up to 40% lower management costs vs. multi-vendor or DIY approaches.
01 · WHITE-GLOVE YOTTAA MANAGEMENT
Your technical account team.
Yottaa Managed Services pairs each customer with a technical account team that runs Rapid on your behalf. Configuration, tuning, ongoing optimization, incident response — owned by the same team, escalated through the same channel, accountable for the same outcomes.
When you engage with our team, you get:
Technical account management
- Performance audits: Performance rule audits and ongoing tuning
- Security audits: Security rule audits across WAF and bot mitigation
- Content transformation: HTML transformation and content delivery optimization
- Site migration: End-to-end site migrations onto the Rapid stack
- Support: Support tickets and triage, including investigation of issues outside Yottaa’s surface
Configuration
- Test & deploy: Performance and security rule changes tested and rolled out by the team — no internal release required
- Add new integrations: Add new third-party integrations into your performance configuration without worrying about performance impact
- New site setup: Stand up new sites on the Rapid stack from scratch
- Certificate management: SSL certificate generation and renewal
Monitoring
- Global performance monitoring: 24/7 monitoring of performance metrics across your sites
- Global security monitoring: Continuous security monitoring against bot, fraud, and threat activity
- Alert and anomaly response: Rapid AI intelligently alerts our team whenever anything out of the ordinary happens on your site, and we take appropriate action immediately.
- Major event prep: Pre-peak event readiness assessments, traffic load planning, and event-day operations for Cyber 5 and major launches
02 · PREMIER PARTNER · FASTLY
Content delivery, edge compute, and WAF — managed end to end.
Fastly’s Edge Cloud is the CDN and security infrastructure underneath Yottaa Managed Services. Customers who add Fastly through Yottaa get Fastly’s full surface, configured and operated by Yottaa’s team — no separate vendor contract, no separate management overhead, no separate point of escalation.
Fastly capabilities included
CDN
Global edge caching for content delivery
Edge Compute
Serverless compute at the edge for dynamic optimization
Image Optimizer
Automatic image optimization and transformation
Next-Gen WAF
Edge-deployed web application firewall
Observability
200+ edge performance metrics fed into Rapid for full-stack correlation
TLS Management
Automated certificate provisioning and renewal
DDoS Protection
Optional add-on for distributed denial-of-service mitigation
03 · PREMIER PARTNER · HUMAN
Threat defense, run by the team that runs your performance.
HUMAN’s Sightline Cyberfraud Defense with AgenticTrust is the security layer Yottaa deploys when customers need next-level protection against bots, fraud, and abuse. Yottaa’s team configures and tunes HUMAN alongside the performance stack so security rules don’t fight optimization rules, and threat defense doesn’t quietly drag conversion.
HUMAN capabilities included
Cyberfraud defense
Neutralizes fraud activity by bots, humans, and AI agents
Account protection
Defends against account takeover (ATO), fake accounts, and carding
Scraping and abuse protection
Blocks scraping operations and API abuse
Compliance
PCI DSS-compliant security operations
WHO IT’S FOR
Built for the scrappy teams that power eCommerce
You know how important site performance is for your brand. You just need the time, resources, and knowledge to help you optimize it…not react to it.
Yottaa Managed Services is perfect for the lean teams who want:
- Performance and security expertise without hiring for it
- CDN and WAF through a single managed contract
- A technical account team that knows their stack end to end
- Hands-on Cyber 5 and peak event operations
- End-to-end accountability instead of vendor stitching