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Partners & Services

End-to-End Site Performance. Managed by the Experts.

Don’t have the cycles to constantly monitor performance? Yottaa’s expert team takes it off your plate through enterprise-grade services and world-class technology partners. 

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WHY CUSTOMERS ADD MANAGED SERVICES

Lean teams shouldn’t carry vendor sprawl.

Most eCommerce performance teams are stretched thin. Yottaa Managed Services puts our technical account team behind the wheel, handling the implementation, the tuning, and the running of the stack, so your in-house team can stop firefighting and start innovating.

Why customers add managed services to Rapid:

Expertise on tap, when it matters most

Web performance and security work is high-skill, high-stakes, and high-churn. Yottaa Managed Services releases that pressure by taking the technical performance work off of your team’s plate to ensure your site doesn’t miss a beat during your most important seasons.

Vendor consolidation

Consolidating Rapid, Fastly, and HUMAN under one accountable team reduces the management overhead of running multiple best-in-class tools yourself. Internal sources report up to 40% lower management costs vs. multi-vendor or DIY approaches.

01 · WHITE-GLOVE YOTTAA MANAGEMENT

Your technical account team.

Yottaa Managed Services pairs each customer with a technical account team that runs Rapid on your behalf. Configuration, tuning, ongoing optimization, incident response — owned by the same team, escalated through the same channel, accountable for the same outcomes.

When you engage with our team, you get:

Technical account management
  • Performance audits: Performance rule audits and ongoing tuning
  • Security audits: Security rule audits across WAF and bot mitigation
  • Content transformation: HTML transformation and content delivery optimization
  • Site migration: End-to-end site migrations onto the Rapid stack
  • Support: Support tickets and triage, including investigation of issues outside Yottaa’s surface
Configuration
  • Test & deploy: Performance and security rule changes tested and rolled out by the team — no internal release required
  • Add new integrations: Add new third-party integrations into your performance configuration without worrying about performance impact
  • New site setup: Stand up new sites on the Rapid stack from scratch
  • Certificate management: SSL certificate generation and renewal
Monitoring
  • Global performance monitoring: 24/7 monitoring of performance metrics across your sites
  • Global security monitoring: Continuous security monitoring against bot, fraud, and threat activity
  • Alert and anomaly response: Rapid AI intelligently alerts our team whenever anything out of the ordinary happens on your site, and we take appropriate action immediately.
  • Major event prep: Pre-peak event readiness assessments, traffic load planning, and event-day operations for Cyber 5 and major launches
02 · PREMIER PARTNER · FASTLY

Content delivery, edge compute, and WAF — managed end to end.

Fastly’s Edge Cloud is the CDN and security infrastructure underneath Yottaa Managed Services. Customers who add Fastly through Yottaa get Fastly’s full surface, configured and operated by Yottaa’s team — no separate vendor contract, no separate management overhead, no separate point of escalation.

Fastly capabilities included

CDN

Global edge caching for content delivery

Edge Compute

Serverless compute at the edge for dynamic optimization

Image Optimizer

Automatic image optimization and transformation

Next-Gen WAF

Edge-deployed web application firewall

Observability

200+ edge performance metrics fed into Rapid for full-stack correlation

TLS Management

Automated certificate provisioning and renewal

DDoS Protection

Optional add-on for distributed denial-of-service mitigation

03 · PREMIER PARTNER · HUMAN

Threat defense, run by the team that runs your performance.

HUMAN’s Sightline Cyberfraud Defense with AgenticTrust is the security layer Yottaa deploys when customers need next-level protection against bots, fraud, and abuse. Yottaa’s team configures and tunes HUMAN alongside the performance stack so security rules don’t fight optimization rules, and threat defense doesn’t quietly drag conversion.

HUMAN capabilities included 

Cyberfraud defense

Neutralizes fraud activity by bots, humans, and AI agents

Account protection

Defends against account takeover (ATO), fake accounts, and carding

Scraping and abuse protection

Blocks scraping operations and API abuse

Compliance

PCI DSS-compliant security operations

scrappy ecommerce team
WHO IT’S FOR

Built for the scrappy teams that power eCommerce

You know how important site performance is for your brand. You just need the time, resources, and knowledge to help you optimize it…not react to it.

Yottaa Managed Services is perfect for the lean teams who want:

  • Performance and security expertise without hiring for it
  • CDN and WAF through a single managed contract
  • A technical account team that knows their stack end to end
  • Hands-on Cyber 5 and peak event operations
  • End-to-end accountability instead of vendor stitching

Build the right service package.

Every customer’s stack is different. Talk to us about your current performance and security setup, and we’ll scope a package that fits your needs. Nothing extra.

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