03/01/2016

Benchmark Your Web and Mobile User Experience

Yottaa's CEXi is a compound index that quantifies the desktop and mobile user experience of a web application far more accurately than any single metric. The CEXi combines objective, measurable aspects of performance, such as page load speed from both mobile and desktop simulations, with specific weighting calculations to provide online businesses with an overall performance score that simulates the actual feeling, positive or negative, of using their web applications for a modern, cross-device user.

The Customer Experience Index focuses on three aspects of web performance: speed, parity of experience (across devices), and how well a site is optimized in relation to its complexity.

Click the button to get your organization's CEXi calculated and see where you stand in comparison to your competitors.

Get your CEXi score

The Yottaa Blog

Optimizing a Web site is like conducting an orchestra. A digital commerce site may have dozens of different components, each playing a different part – but when they all work together, it’s a beautiful thing. Older Web apps were like chamber music, a small number of components working together in harmony. A quartet needs no […]

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You’ve just completed a webperf project and your site is blisteringly fast. When you review Google Analytics, just like the rules of thumb suggest, you see your web traffic increase – awesome! But the euphoria is quickly followed by the disappointment when you see an increase in bounce rate as well. What’s going on?

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People expect a lot from their Web experiences these days, with two seemingly conflicting demands – a faster and more efficient end user experience with no delays whatsoever, and more features and functions within the context of the Web app itself. Conventional wisdom used to hold, and still does to some extent, that faster performance […]

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Network administrators beware – a newly identified attack vector could cause you to DDoS yourself. Researchers in China have alerted the CDN industry to new ways to levy a forwarding loop attack.  In their whitepaper posted to internetsociety.org a team of 8 researchers from Canada and China have identified new mechanisms to exploit a long-standing vulnerability […]

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According to those “in the know” in internet technology, there are two primary mechanisms to accelerate today’s dynamic, Internet-facing applications: network optimization and front-end optimization (FEO). In fact, these are the only separate categories listed in Gartner’s Technology Insight for Content Delivery Networks (aside from edge caching, which is the base feature of a CDN). While […]

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In this webinar, Mike Frazzini, Chief Technology Officer of eBags, together with Internet Retailer and Yottaa, highlights some of the challenges modern eCommerce businesses face in building scalable, speedy, and secure online experiences when business and IT strategies collide. The webinar features a case study on how eBags’ switched from a legacy content delivery network […]

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A lot can happen in 4 seconds. On the web, this seemingly insignificant time frame can make or break your customer experience. While every company has its own performance budget and user behavior can vary, we do know some clear tendencies based on studies conducted on live web environments. Look where expectations and user behavior […]

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The question almost never comes up anymore: why optimize performance? It’s rarely asked because there’s an abundance of data proving that optimization has an impact on crucial metrics like conversion rate and engagement. We’ve published a number of ebooks, blog posts, and articles on the topic, and many tech publications and thought leaders have done the […]

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“Customer experience” (CX) has become a convenient catch-all for businesses navigating our current mobile and digital age. Not that it’s a new concept; the ever-convenient Ngram viewer shows its use has risen in lockstep with the rise of eCommerce and mass Internet use. (I’d venture a guess that after 2008, the last year available, it […]

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One of the most rewarding aspects of working at Yottaa is to see first-hand the tremendously positive impact our technology has to further the ambitions and goals of our hard working customers. Moosejaw, “The Most Fun Retailer on the Planet”, is one of my favorite examples. We sat down to interview Chief Executive Officer, Eion Comerford, […]

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